Privacy Policy
Privacy Policy
Our company collects personal data from its members and is responsible for protecting this data. This policy explains which data is collected, how it is used, and how it is protected.
1. Collection and Use of Personal Data
When creating an account on our store or filling out various forms and surveys, the following information may be collected:
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Full name
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Company information
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Phone number
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Address
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Email address
This information is used solely for the purposes specified in the "User Agreement" and is not shared with third parties.
2. Marketing and Notifications
Our company may send members information about campaigns and promotions. Members can choose whether or not to receive such information during registration and can change this preference later via their account settings or the link provided in notification emails.
3. System and Security Information
Members’ IP addresses may be recorded for the purpose of identifying system issues and for demographic analysis. This information can be used for statistical and market research purposes without revealing the identity of the users.
4. Confidentiality Commitment
Our company is committed to keeping personal information private, preventing unauthorized access by third parties, and taking all necessary measures to ensure confidentiality.
5. Credit Card Security
The security of credit card holders shopping on our websites is our top priority. Credit card information is not stored in our system.
Transactions are conducted on secure pages, indicated by a lock or key icon in your browser. Credit card details are encrypted using 128-bit SSL (Secure Sockets Layer) and sent directly to the relevant bank for verification. We cannot view or store card information, preventing unauthorized access.
New customers’ financial and address/phone details are verified for security before processing orders. All member information is accessible only to the member and can only be updated by them, under 128-bit SSL security.
6. Mail Order Credit Card Security
If you send your credit card and ID information via mail order, it is kept confidential and stored for 60 days for verification against potential disputes before being securely destroyed.
7. Third-Party Websites and Applications
Our store may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.
8. Exceptional Cases
We may disclose user information to third parties in limited circumstances, such as:
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Compliance with laws, decrees, or regulations issued by authorized authorities.
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Enforcement of the "User Agreement" or other contracts.
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Information requests from judicial or administrative authorities during investigations.
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Protecting users’ rights or safety when necessary.
9. Email Security
Do not include credit card numbers or passwords in emails to our customer service. Emails may be visible to third parties, and we cannot guarantee their security.
10. Browser Cookies
Our website may use cookies to collect technical information about user activity. Cookies help track visits, usage, and generate personalized content and advertising. Cookies do not collect personal information from your computer or email. Users can manage cookie preferences via their browser settings.
11. Policy Updates
We may update this Privacy Policy at any time. Updated policies take effect from the date they are published on our website.